Pm 932 Missing

S

slingshot

Active User
Registered
Joined
Feb 16, 2013
Messages
78
Hey guys I have ordered a pm 932 from matt UPS freight.The delivery was for Tuesday by the end of the day.So I take off work Tuesday to be there when the item came in.I called to see what time the item would be delivered and they said the package had not showed up at the dock.That was on the 14 today is the 17 and ups can not find this crate, what a joke .

I have never had a problem with ups but 1 month ago, I sent a 4 jaw chuck to grizzly and it came up missing and was never found strange?
 
same thing happened with my lathe, not UPS, sat on dock for 60 days. someone will have to trace.
 
That's a pretty big box to ''lose''. I think it's time to file a claim.
 
jmh8743 said:
same thing happened with my lathe, not UPS, sat on dock for 60 days. someone will have to trace.
Click to expand...
jmh8743 said:
same thing happened with my lathe, not UPS, sat on dock for 60 days. someone will have to trace.
Click to expand...


LOL they have been tracing for 4 days.I was amazed that they don't have gps in there trucks to track the truck movements.I mean without that a desperate trucker could pull into a warehouse and have some stuff unloaded and be on his way.
 
slingshot said:
I was thinking that Matt needs to do that since he is the one that will be getting the refund
Click to expand...
10-4, he will have to, sorry for your incident. believe me, my 9x49 shipped yesterday and I have the prior horror in my mind as we speak.
but that will not replace your mill...

in retrospect, although tracking may not find it right away, you are better off if it is found in a month because matts equipment is promised. it is premature to panic, although justified. see?

the claim may give UPS incentive.

mike
 
Last edited:
Well it wasn't a lathe or a mill, but A freight co lost a new troy built horse tiller and said sorry we cant find it.
A week later a seller on crags list was selling a new troy built horse tiller. It's amazing that something so big it will fill up the bed of a full size long bed truck and nobody sees it leave. ROLMAO
tomh
 
Given Matt's track record with customer service and warranty stuff...
I think the worst thing is gonna be waiting.

And IMO having the results of this issue in a thread on the forum... will be a good thing for both QMT and customers.
 
Wow I just read my post.
PLEASE don't think that I was laughing at your loss, just the fact that these huge crates go missing and nobody knows anything about it. And the fact that after the delivery deadline we are the ones that often has to get the ball rolling to get it all sorted out.
 
GA Gyro said:
Given Matt's track record with customer service and warranty stuff...
I think the worst thing is gonna be waiting.

And IMO having the results of this issue in a thread on the forum... will be a good thing for both QMT and customers.
Click to expand...
I think so too.
my JET lathe sat on a loading dock for 60 days. that's why I bought the mill from Matt. the JET came out of Tn. less than 200 miles.
lets see how this hand plays.

mike
 
You must log in or register to reply here.
Back
Top