Travers Free Shipping Caution

Doubleeboy

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Since Enco is now gone I have been shopping some at Travers. Every once in a while they do a free shipping and a gift if you spend $49 or more. I have used this 3 times since January. Twice now they have sent me the email confirmation showing free shipping and then low and behold they charge me very high shipping charge. I have gotten it straightened out both times but it takes multiple phone calls or emails and at least a week for them to credit my card for the shipping.

I pass this along so that others watch the email invoice when item actually ships, not just the order acknowledgement email.
 
Thanks for the heads up. I recently ordered from them using the free shipping so I will check my credit card statement when it comes in.
 
I recently bought a Kurt DX6 vise. The price was from their Canadian catalog but shipped from New York.
They charged me US $ so I called, they credited my card but at a different exchange rate. Second phone called cleared everything up.
A minor inconvenience, so to our Canadian members, watch your CC statement and check for any exchange rate errors
 
Travers sells tools on Amazon.com and the shipping is a bit lower. I've never seen Travers offer free shipping.
How? Where? Do you sign up for email offers?
 
I recently bought a Kurt DX6 vise. The price was from their Canadian catalog but shipped from New York.
They charged me US $ so I called, they credited my card but at a different exchange rate. Second phone called cleared everything up.
A minor inconvenience, so to our Canadian members, watch your CC statement and check for any exchange rate errors

As far as I remember, Travers prices in their Canadian catalogue are in Canadian dollar, it says so right on the top left corner of the front page, charging you in USD could have been a computer glitch but at any rate, thanks for the heads up,I'll double check my cc statement..
 
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Travers sells tools on Amazon.com and the shipping is a bit lower. I've never seen Travers offer free shipping.
How? Where? Do you sign up for email offers?

I get their monthly sale flyer, it was in there that they allude to free gift and free shipping on orders over $49. If they do this to me a third time I will come to conclusion that its intentional and not a mistake.
 
I've never seen Travers offer free shipping.
How? Where? Do you sign up for email offers?
Their website lets you sign up for emails and you will get email deals all the time.
 
I get their monthly sale flyer, it was in there that they allude to free gift and free shipping on orders over $49. If they do this to me a third time I will come to conclusion that its intentional and not a mistake.
do you need to enter a promotional code, or just order over $49?
 
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