After accidentally deleting a folder, we asked our web host for a backup. As nearly as we can figure, the 1/23 backup did not contain any attachments (over 250000 or avatars for our members). We then asked them for a backup to January 1, 2020, and THAT backup had no attachments or avatars, etc. Their backups were incomplete apparently, and overwrote our files with empty attachment files. We are very sorry for this. We are doing everything and anything we can to right this.