In the news this morning...
The Dietz vs Perez case is interesting (this is an old case, "not today's news", although with some websites it is really hard to tell that the headline you are clicking on isn't from two years ago):
1. Work is done in 2011
2. Perez refuses to pay Diaz stating unfinished work and damage
3. Dietz sues Perez for unpaid work, but lawsuit is dismissed because he incorrectly filed paperwork in his own name rather in that of the LLC
2. Perez writes yelp review in 2012, including the statement of how the "summary judgement against Perez" proves she was right.
3. Dietz sues Perez for defamation in Oct 2012
4. Judge issues injunction against Perez in Dec 2012, demanding the review be modified (removing any discussion of Jewelry stolen and remove the claim that the dismissal of the lawsuit vindicated her)
5. ACLU gets involved to seek appellate review in Dec 2012, resulting in the Virginia Supreme Court overturning the injunction, stating that 1st amendment rights allows the posting, and that Dietz has adequate resource to pursue relief via legal means.
6.
Jury trial finds both sides at fault, awards no damages in Jan 2014. 55 counts of defamation against Dietz, 6 against Perez.
Synopsis: only the lawyers won! I wonder what the legal bill was?
I suspect that 95% of the bad publicity affecting the contractor came as a result of the lawsuit, rather then the bad yelp review.
http://pubcit.typepad.com/clpblog/2...ds-both-sides-at-fault-awards-no-damages.html
This event shows the importance of keeping your yap shut to the press if you are involved in a lawsuit, and let the court try it rather then try it in the public media. The contractor essentially said this himself:
http://www.proremodeler.com/good-fight-how-i-defended-my-reputation
The defamation filing is here, and includes the original YELP review, which definitely went way beyond the provable "he did bad work", and includes statements about (nonexistent) investigations by the state AG, other (nonexistent) lawsuits against the contractor, etc:
http://www.citizen.org/documents/Dietz-complaint-no-exhibits.pdf
So I am not sure that this is a poster child case of "File a bad review and get sued". This is the poster child case of "don't pile on a bunch of un-provable nonsense in your bad review and DO pay for the contractor's work".
My sympathies lie with the contractor, as much as I hate lawsuits in general.