Riten Live Center

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
I bought a new Riten on eBay for a very good price. The center that came had notchy bearings that could barely be rotated by hand and the point had a nice burr on it. The seller quickly agreed to get a replacement from MSC (MSC sticker was on the box). When the replacement came it looked like he had taken a fine sand paper to the point. There was no burr. The bearings feel better but every 180° there's a very noticeable notch that I feel. One body has an A on it the other, as you can see the etching is crooked. My gut is telling me something is not right here. Not sure how he could just call MSC and say I need another center at a 60 percent discount.
1547561102968.png
EDIT: I talked to Riten. They said it is highly unlikely there are any fake Ritens. Makes sense. If there was going to be a fake it would be a Royal I would guess. Also she said that sometimes they mark the centers with a revision. That must be what the A is. She said the etching was probably a mistake on their side.
 
Last edited:

Nogoingback

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Oct 18, 2016
Messages
1,433
Did Riten offer to replace it with a center that has good bearings?
 

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
No, they offered to repair for 35% of new.
 

P. Waller

Brass
Former Member
Joined
Mar 10, 2018
Messages
921
Please explain why you would purchase a "new" tool on ebay that was bought from MSC then sold to you?
Would it not make sense to buy directly from MSC and eliminate the middle man?

I have worked in machine shops for a long time, if you buy a new live center that has marks on the taper it is used.
 

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
Because I was looking for a new center. Ritens are very nice but super expensive. A new RIten for more than 60% less than retail? I had to buy it!
 

P. Waller

Brass
Former Member
Joined
Mar 10, 2018
Messages
921
Because I was looking for a new center. Ritens are very nice but super expensive. A new RIten for more than 60% less than retail? I had to buy it!
I understand now, you bought a used tool, just new to you.

Let me give you some professional machinist advice.
A live tool that someone is selling cheap is very likely clapped out and is being sold for this reason, live centers take a beating if used often in a job shop. If you want excellent hobby level (sub .0001") performance buck up and pay the $500.00 , you will not be dissapointed.
 

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
I agree.
But it was new. Another member here bought the other one that the seller was selling. His has no issues. I can and will return it. For a tool of this caliber when you rotate the center you should think, ooh that's nice, not what the heck is this?
 

P. Waller

Brass
Former Member
Joined
Mar 10, 2018
Messages
921
Royal centers are difficult to turn by hand, the literature that is provided with them explains this.
If it had existing rings on the taper it is not new.
 

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
Okay now we're getting somewhere. I suspect they're stiff especially when new but this one has a noticeable notch or a very stiff spot every 180°.
There was no literature included in these though.
 

mmcmdl

H-M Supporter - Gold Member
Staff member
H-M Supporter - Gold Member ($25)
Joined
Jan 31, 2016
Messages
2,175
You could buy a Hardinge and be done with it .
 

P. Waller

Brass
Former Member
Joined
Mar 10, 2018
Messages
921
Okay now we're getting somewhere. I suspect they're stiff especially when new but this one has a noticeable notch or a very stiff spot every 180°.
There was no literature included in these though.
If you buy a new product it will arrive with a large amount of unneeded paper describing its use and care and lists of phone numbers and URL's that you may use to whine and complain. It is nearly impossible to buy any product in the US that does not include voluminous product information, disclaimers of liability stating the products suitability for use, possible components manufactured from materials that are possibly dangerous to health, a list of the materials that the product is composed of with individual disclaimers from the manufacturer of the materials.

If you purchase a claimed new product that does not include 10 pages of small print it is likely not new.
 

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
I just returned it to Riten.
They quoted $187 to replace a new bearing.
Okay well, not sure what I'm going to do.
 

Cadillac

Bronze
Registered
Joined
Mar 12, 2018
Messages
1,146
Did they verify its theirs? Counterfeiting is everywhere the one that is etched lighter and crooked I would suspect being fake. Friend bought a brand new set of golf clubs off a internet store can't remember the place but a reputable place. Gets the clubs and is pleased with them. Brings them in to get new grips and finds out their counterfeit. Clubs looked identical to a real set down to the etching numbers on each shaft, holagram stickers, except that the serial numbers weren't even close to what the real company uses. It took the company rep to see the differences and inform us. That was on a 1k set of irons. If it's a desired product they will counterfeit it! I'd be curious to see what riten says.
 

Latinrascalrg1

Brass
Registered
Joined
Dec 9, 2016
Messages
981
I agree with Cadillac that its likely a counterfeit. That spiel that rep gave you that if the crook was gonna go through the trouble to make a counterfeit he would go for the Big Money item, not a Riten. That kinda makes sense however it also makes it much more suspect because more attention will be focused onto its provenance which means its more likely to be caught. So the thieves got smarter about this and are more likely to target a "middle of the road" product to copy and get away with selling much more of the fraudulent products then they would have if they targeted the really big ticket items. Same thing with cash, throw a $50 or $100 bill on the counter and the first thing the clerk does is check for counterfeit but use a $20 or less and its never looked at twice.
 

ddickey

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Apr 21, 2016
Messages
2,337
I asked about that quite a while ago. She assured me they were real and came from MSC.
 
Top