- Joined
- Sep 8, 2019
- Messages
- 4,392
Long story short, I bought a new Aloris CXA #1 tool holder online from All Industrial.
When it arrived, I saw what you see in the photos. It turns out that Aloris had a metric part number on there that they milled off at the factory.
All Industrial was great. They provided a return label, and gave me a full refund. All of the 8 tool holders that All Industrial currently had in inventory had the slot milled in there. All Industrial bought these wholesale from Aloris.
I ordered a replacement directly from Aloris, and it came as expected (with no unnecessary slots milled into it).
When it arrived, I saw what you see in the photos. It turns out that Aloris had a metric part number on there that they milled off at the factory.
All Industrial was great. They provided a return label, and gave me a full refund. All of the 8 tool holders that All Industrial currently had in inventory had the slot milled in there. All Industrial bought these wholesale from Aloris.
I ordered a replacement directly from Aloris, and it came as expected (with no unnecessary slots milled into it).