- Joined
- Dec 3, 2020
- Messages
- 172
Back in January I ordered a follow-rest for my 1982 Enco Taiwanese lathe, a model 92010, 12" swing. I took a chance, ordered Grizz part #P9249800, made ~40 years later than my lathe, and it bolts right on, hole placement matches my lathe with no fettling. Amazing!
The annoying parts:
Their sales confirmation order, which came seconds after I ordered, said "Estimated Arrival: 3 - 6 Business Days" If they'd said Months instead of days, they would have nailed it.
The box that arrived about a week ago contained no follow rest, only something called PX1670004A Rack 31-15/16" — appears to be the thing that lifts the head on their Rong Fu clone mill-drill. Anyone need one of those? I now have a spare. https://www.grizzly.com/parts/-rack-31-15-16/px1670004a
I told them about it, told them the box was addressed to me, and the packing list does show the correct part (follow rest).
They replied, asking me if the box was addressed to me, and did it have the right part on the packing list? OK, I'm sure they're very busy, so asking them to read and comprehend my email was maybe expecting too much.
Anyway they finally did deliver the right part today, and it fits my lathe, hallelujah.
It's amazingly cheaply made though, so sloppy I probably will basically rebuild it, using just the main casting and scrapping their crappy sloppy parts.
And it arrived with one of the plastic knobs broken. No damage to the box, no sign of it being dropped. The knob looks like it broke when they drove in the split-pin that holds it in place, due to the fit being so poor. Maybe they could send me a new plastic knob, but it would probably just break when I drive in the pin in their off-center hole. So I'll be making new knobs out of metal.
So I paid over $100 basically just for the casting. If I had fabricated the thing myself from raw materials it would have cost a little less, and I would have had it months ago, back when I needed it. I only ordered because it said 'in stock', and I ended up having to make the project I wanted it for a different way.
Oh well, it's still kinda cool that they sell parts that fit my 40+ year old lathe. This is the second Grizz part I have purchased that fit that lathe.
Viva Grizzly!
The annoying parts:
Their sales confirmation order, which came seconds after I ordered, said "Estimated Arrival: 3 - 6 Business Days" If they'd said Months instead of days, they would have nailed it.
The box that arrived about a week ago contained no follow rest, only something called PX1670004A Rack 31-15/16" — appears to be the thing that lifts the head on their Rong Fu clone mill-drill. Anyone need one of those? I now have a spare. https://www.grizzly.com/parts/-rack-31-15-16/px1670004a
I told them about it, told them the box was addressed to me, and the packing list does show the correct part (follow rest).
They replied, asking me if the box was addressed to me, and did it have the right part on the packing list? OK, I'm sure they're very busy, so asking them to read and comprehend my email was maybe expecting too much.
Anyway they finally did deliver the right part today, and it fits my lathe, hallelujah.
It's amazingly cheaply made though, so sloppy I probably will basically rebuild it, using just the main casting and scrapping their crappy sloppy parts.
And it arrived with one of the plastic knobs broken. No damage to the box, no sign of it being dropped. The knob looks like it broke when they drove in the split-pin that holds it in place, due to the fit being so poor. Maybe they could send me a new plastic knob, but it would probably just break when I drive in the pin in their off-center hole. So I'll be making new knobs out of metal.
So I paid over $100 basically just for the casting. If I had fabricated the thing myself from raw materials it would have cost a little less, and I would have had it months ago, back when I needed it. I only ordered because it said 'in stock', and I ended up having to make the project I wanted it for a different way.
Oh well, it's still kinda cool that they sell parts that fit my 40+ year old lathe. This is the second Grizz part I have purchased that fit that lathe.
Viva Grizzly!
