That 19 year old parts pro was probably the new manager. Went to one recently, and I would swear the kid was not even out of high school, did not even look like he was shaving yet. He was wearing a manager badge, and when I asked him for a part he could not even figure out what I was talking about, He finally gave up and turned the screen around and let me go at it. I found my part but figure the odds, It said they had one in stock but he could not find it. What ever happened to the old parts pros who had been mechanics prior.