- Joined
- Jan 31, 2015
- Messages
- 22
I made my first purchase from Enco , because they had these milling clamps that I wanted to try.
I ordered two of the SHORT 0-1-3/4 1/2 STUD RITE HITE HOLD-DOWN CLAMP number 501S.
They mislabeled one the boxes with a completely different size, much smaller and was obviously not the same as the one in the big box.
I sent them a photo of the mistake. Clearly they sent the wrong clamp.
So, they sent me a return label to send back the wrong part.
So, I waited for them to send me the correct item.
They never sent the correct item. Instead they gave me a credit for one of the clamps.
If this was ANY other modern company, they would have sent the part by express overnight.
This was my first order with them and my last. I now have an almost worthless one clamp that really only works in sets of two, which they should know. After all they are the "experts" on machine work and machine accessories.
I ordered two of the SHORT 0-1-3/4 1/2 STUD RITE HITE HOLD-DOWN CLAMP number 501S.
They mislabeled one the boxes with a completely different size, much smaller and was obviously not the same as the one in the big box.
I sent them a photo of the mistake. Clearly they sent the wrong clamp.
So, they sent me a return label to send back the wrong part.
So, I waited for them to send me the correct item.
They never sent the correct item. Instead they gave me a credit for one of the clamps.
If this was ANY other modern company, they would have sent the part by express overnight.
This was my first order with them and my last. I now have an almost worthless one clamp that really only works in sets of two, which they should know. After all they are the "experts" on machine work and machine accessories.