- Joined
- Jul 2, 2014
- Messages
- 7,594
Ever since MSC announced the end of Enco, I have been inundated with email "sales" and "promotions," one a day, or more sometimes. At first it was the same old spiel, a good percentage off, but a very high (for a H-M) minimum order, the same very high base pricing, and no free shipping on smaller orders. With time, MSC seems to be very slowly lowering the bar and improving the deals, but I am still yawning at them, especially when you really read and understand the fine print:
"*Certain [undefined?] exclusions apply. Discounts may not apply to certain [undefined?] vendors. Offer subject to change or cancellation without notice. Discount will be taken off of current catalog price [which catalog?]. If an item has a web price and a promotion code is applied, MSC will automatically provide you the lowest of that price and the discounted price [no double dipping]. Items are discounted up to the discount shown or to the maximum extent possible for a particular manufacturer [if it looks too good, we have an out]. Receive the same price you paid on all the products you purchased from ENCO during the past 12 months, for one full year [most items I bought from Enco are one time purchases, and I am sure they are aware of that]. Free UPS Ground Shipping offer only valid within the contiguous 48 States (AK, HI, PR and International orders are excluded). Offer subject to change or cancellation without notice [You already told me that once]. Free Ground Shipping is not valid on COD orders. Free Ground Shipping is valid on small parcel standard ground orders for customers who do not participate in any UPS collect, 3rd party billing or consignee billing program. Not valid for Get It Next Day, Next Day Air Saver or any premium air upgrades [we won't work with you on this]. "
Comments in [brackets] are mine.
If you have been to law school (I haven't), maybe you understand all that or see it differently. I interpret all that to mean they can charge me whatever they want, and it is up to me to figure out what loophole kept me from getting the discount (keep them poor and confused.)
Specifically, it says no discounts from certain unspecified vendors, we can change our mind whenever we want to, the discount can be taken off the big book price, which is WAY more inflated than their web prices, no additional discount on discounted items (double dipping, which was the status quo at Enco) and they will only give you the old Enco price on part numbers you have bought from Enco during the last year, and only for one year. Free shipping may not be free.
I am starting to get the feeling, though, that MSC is not at all satisfied with the number of Enco customers who are migrating over to MSC and actually placing orders. They are gradually improving the deals here and there. We will see if they really want our business, or if it is just easier to let it go and keep nailing their existing customers, who apparently do not know any better, or care enough to vote with their feet...
Maybe it is easier for ME to just let it go and find other vendors. I have been getting a lot more promotions from other machinist supplies vendors who also want my business.
"*Certain [undefined?] exclusions apply. Discounts may not apply to certain [undefined?] vendors. Offer subject to change or cancellation without notice. Discount will be taken off of current catalog price [which catalog?]. If an item has a web price and a promotion code is applied, MSC will automatically provide you the lowest of that price and the discounted price [no double dipping]. Items are discounted up to the discount shown or to the maximum extent possible for a particular manufacturer [if it looks too good, we have an out]. Receive the same price you paid on all the products you purchased from ENCO during the past 12 months, for one full year [most items I bought from Enco are one time purchases, and I am sure they are aware of that]. Free UPS Ground Shipping offer only valid within the contiguous 48 States (AK, HI, PR and International orders are excluded). Offer subject to change or cancellation without notice [You already told me that once]. Free Ground Shipping is not valid on COD orders. Free Ground Shipping is valid on small parcel standard ground orders for customers who do not participate in any UPS collect, 3rd party billing or consignee billing program. Not valid for Get It Next Day, Next Day Air Saver or any premium air upgrades [we won't work with you on this]. "
Comments in [brackets] are mine.
If you have been to law school (I haven't), maybe you understand all that or see it differently. I interpret all that to mean they can charge me whatever they want, and it is up to me to figure out what loophole kept me from getting the discount (keep them poor and confused.)
Specifically, it says no discounts from certain unspecified vendors, we can change our mind whenever we want to, the discount can be taken off the big book price, which is WAY more inflated than their web prices, no additional discount on discounted items (double dipping, which was the status quo at Enco) and they will only give you the old Enco price on part numbers you have bought from Enco during the last year, and only for one year. Free shipping may not be free.
I am starting to get the feeling, though, that MSC is not at all satisfied with the number of Enco customers who are migrating over to MSC and actually placing orders. They are gradually improving the deals here and there. We will see if they really want our business, or if it is just easier to let it go and keep nailing their existing customers, who apparently do not know any better, or care enough to vote with their feet...
Maybe it is easier for ME to just let it go and find other vendors. I have been getting a lot more promotions from other machinist supplies vendors who also want my business.
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