The duracell batteries had clearly leaked and the warranty worked for me and they replaced the camera. I was skeptical but figured it was worth a try.
Duracell's warranty statement:
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Warranty Policy
The DURACELL® product carries a limited warranty against defects in material and workmanship under normal use and service for a period of 2-5 years (warranty period varies depending on product type, consult your product manual for specific details) from the original date of purchase. The manufacturer or distributor, at its option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the date of purchase as it will be required for any warranty service. In order to keep the warranty in effect, the product must have been handled and used as described in the instructions accompanying this warranty. This warranty does not cover any damage due to accident, misuse, abuse or negligence.
Limitation Of Liability
Except to the extent of repairing or replacing this product as expressly stated in the limited warranty described herein, the manufacturer and distributor shall not be liable for any damages, whether direct, indirect, incidental, special, consequential, exemplary, or otherwise, including lost revenues, lost profits, loss of use of software, loss or recovery of data, rental of replacement equipment, downtime, damage to property, and third-party claims, arising out of any theory of recovery, including statutory, contract or tort. Not withstanding the term of any limited or implied warranty, or in the event that any limited warranty fails of its essential purpose, in no event will the manufacturer’s and distributors entire liability exceed the purchase price of this product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights. You may have other rights which vary from state to state and province to province.
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Further, in Punian v Gillette Co et al, U.S. District Court, Northern District of California, No. 14-0502,
(Reuters) - A federal judge threw out a lawsuit accusing Procter & Gamble Co
PG.N of misleading consumers by guaranteeing that Duracell batteries would not fail for 10 years, when in fact the batteries might leak when used or stored normally.
In a decision late Tuesday night, U.S. District Judge Lucy Koh in San Jose, California, rejected claims in the proposed class-action lawsuit that P&G and its Gillette unit defrauded consumers in ads and packaging for Coppertop batteries containing “Duralock Power Preserve” technology.
Koh said reasonable consumers would understand that P&G’s representation that the batteries were “guaranteed for 10 years in storage” was a warranty to repair, replace or refund batteries that failed within that timeframe, and not a promise that the batteries “have no potential to leak.
HOWEVER from the back of Duracell's packaging, the first paragraph their guarantee states that they will repair or replace devices damaged by virtue of a defect in their batteries. It looks like marketing trumped the legal eagles.
