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john grinder

New Member
Registered
Joined
Dec 17, 2016
Messages
26
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13
#1
I purchased a lathe 1022-v when it came one gear was missing . sent a email to P. M. The response was immediate (same day).Gear was sent. I also ordered a rotary table from P. M. on amazon , came with a chipped Vernier ring .Once again sent a email , the response was immediate. they are sending a new one . I could not be happier with the support I received , will not hesitate to do business with Precision Matthews again
 

David S

Active User
H-M Supporter - Gold Member ($25)
Joined
Nov 18, 2012
Messages
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#2
John great to hear and thanks for letting folks know. I have never dealt with them but have always heard good things about them.

David
 

wrmiller

Chief Tinkerer
H-M Supporter - Gold Member ($25)
Joined
Mar 21, 2013
Messages
3,402
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1,381
#3
Yea, Matt and his crew are pretty good people to deal with. A pleasant change from some others, for sure.
 

phazertwo

Active Member
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Joined
Dec 31, 2016
Messages
167
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92
#4
Agreed. Email response is the best I've ever seen.

PZ
 

Boxster9

H-M Supporter - Gold Member
H-M Supporter - Gold Member ($25)
Joined
Jan 21, 2016
Messages
14
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19
#5
Recently purchased a 1440 GT from PM and had several discussions with Matt regarding accessory items, delivery timing (wife was having knee replacement surgery) and setup ideas. Lathe arrived on time and all items included correctly. Both Matt and Nicole were wonderful to deal with and a joy to see someone providing good customer service. Best recommendation came from those on Hobby-Machinist and I thank you for the recommendation.
 

solo

H-M Supporter - Sustaining Member
H-M Platinum Supporter ($50)
Joined
Mar 23, 2013
Messages
64
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51
#6
If I had kids I'd make him their God father, Well Maybe not. I like matt.........
He's been Great.
 
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