- Joined
- May 27, 2016
- Messages
- 3,469
A worldwide, well known firm with the purple and orange logo.
An invoice for VAT and import charges that has already been paid (but the statement keeps coming)!
A website that does not work for me. Unresponsive, nobody types back. Also apparently deliberately contrived to bury the phone/email contact.
The phone never answers for me. One goes through the options, and will end up listening to some irritating relentless jangle with a drum - forever.
I have come to believe it is that way permanently, so caller will give up, or the cordless phone battery dies!
I do not expect to devote hours of my life to finding out.
The "email" contact is not an email address, it is a form, which will always have "something went wrong" because it has required fields that may not exist. A Import duty/VAT does not have a "tracking number", and the receiver might not have "an account".
It has been my experience that everything about communication with this outfit is utterly risible.
One might as well attempt to talk to a fish!
An invoice for VAT and import charges that has already been paid (but the statement keeps coming)!
A website that does not work for me. Unresponsive, nobody types back. Also apparently deliberately contrived to bury the phone/email contact.
The phone never answers for me. One goes through the options, and will end up listening to some irritating relentless jangle with a drum - forever.
I have come to believe it is that way permanently, so caller will give up, or the cordless phone battery dies!
I do not expect to devote hours of my life to finding out.
The "email" contact is not an email address, it is a form, which will always have "something went wrong" because it has required fields that may not exist. A Import duty/VAT does not have a "tracking number", and the receiver might not have "an account".
It has been my experience that everything about communication with this outfit is utterly risible.
One might as well attempt to talk to a fish!
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