- Joined
- Mar 22, 2013
- Messages
- 498
Hey guys, I wanted to take a poll and see how many of you have had a problem with Roadrunner trucking when we shipped a machine out. And how many have had a good experience with them.
Over the last few years, we have had pretty good luck with them, and they have the lowest rates on a lot of shipments. We try our best to keep the rates as low as possible, and as many of you probably know, the rates we charge for shipping usually do not cover the actual freight costs, so we try to keep them as low as possible.
But if the freight company is causing problems, its no good. None of them are perfect, but recently we have had about 4 that were really slow to get to the destination. Although 1 was in Montana, way out there, and one right now is in South Dakota, they have had for 12 business days (Which ends up being 3 weeks to the customer and they are getting frustrated), and I had to have it handed off to another freight company to make the delivery, because they didnt offer lift gate delivery in that area.
I was just wondering if these are a few isolated cases because of location, from others I have head that Roadrunner was fine, but I wanted to get some more opinions.
The hard part is that they are much cheaper than others a lot of the time. I think that freight costs are a lot higher than people think it is. So I was just wondering what to do here, if we drop them our shipping charges have to go up, which I sure do not want to have happen.
Over the last few years, we have had pretty good luck with them, and they have the lowest rates on a lot of shipments. We try our best to keep the rates as low as possible, and as many of you probably know, the rates we charge for shipping usually do not cover the actual freight costs, so we try to keep them as low as possible.
But if the freight company is causing problems, its no good. None of them are perfect, but recently we have had about 4 that were really slow to get to the destination. Although 1 was in Montana, way out there, and one right now is in South Dakota, they have had for 12 business days (Which ends up being 3 weeks to the customer and they are getting frustrated), and I had to have it handed off to another freight company to make the delivery, because they didnt offer lift gate delivery in that area.
I was just wondering if these are a few isolated cases because of location, from others I have head that Roadrunner was fine, but I wanted to get some more opinions.
The hard part is that they are much cheaper than others a lot of the time. I think that freight costs are a lot higher than people think it is. So I was just wondering what to do here, if we drop them our shipping charges have to go up, which I sure do not want to have happen.