- Joined
- Dec 16, 2015
- Messages
- 51
I cant even hardly believe this but I gotta say wow.. So I was just recently medically retired from the marine corps, Damn IED's are no joke. And I was just recently as in 3 weeks or so released from walter reed hospital. I called grizzly awhile back and explained to them I was in the hospital and could not order yet because I was not home to accept the shipment. They were having their 10% military discount, the girl told me how much she appreciated my service blah blah blah and that it was no big deal ( I explained to her it was going to be a few more weeks maybe 2 months before I got discharged) no biggie she says just call us back when you get home and we will give you the 10% she took all my info and said she would note my account, not including after I bought my bridgeport I bought a grizzly 0619 to CNC, folks I am just trying to get into a hobby to pass the time, I am 30 and medically retired I want to do something.. Anyhow I call today and speak to the CSR and they tell me no they cant do it, I explain the whole situation, and ask 3 times to speak to a supervisor. Finally the supervisor gets on and basically tells me the same thing, and says they never noted the account but that it wouldnt matter if they had because their hands were tied.. I am trying to purchase a g4003g lathe its like 3500.00 and because I was in the hospital getting shrapnel yanked from my body and having 3 hip surgeries I was LIED to.. I do not understand why these customer service people tell you things that just arent true I was really looking forward to buying this lathe.. Should I just say screw it and buy the lathe or shop some where else due to principles??