Why wont Precision Matthews respond to my technical support questions via their website?
It's been 7 days since I sent the technical support department at Precision Matthews, requesting detailed information on how to adjust the ball nuts on my PM 940 cnc.
Just today, I send another 2nd request for help.
Is Precision Matthews still in operations? Have other members experienced the same poor "after the sale" technical support?
I'm going to give then another 7 days to respond before I start my rant..................
Rod in San Francisco
"loyal Precision Matthews customer since 2017"
It's been 7 days since I sent the technical support department at Precision Matthews, requesting detailed information on how to adjust the ball nuts on my PM 940 cnc.
Just today, I send another 2nd request for help.
Is Precision Matthews still in operations? Have other members experienced the same poor "after the sale" technical support?
I'm going to give then another 7 days to respond before I start my rant..................
Rod in San Francisco
"loyal Precision Matthews customer since 2017"