erikmannie

H-M Supporter - Sustaining Member
H-M Platinum Supporter
Joined
Sep 8, 2019
Messages
2,145
Impressive inventory, organization and cleanliness.
 

Techee

Registered
Registered
Joined
Dec 17, 2016
Messages
23
Matt, you are an amazing businessman!

Machine design, quality control, customer service, inventory & working capital! I admire successful, hardworking entrepreneurs.
 

SRay53TxTn

H-M Supporter - Gold Member
H-M Supporter Gold Member
Joined
May 16, 2019
Messages
68
My first post here. I just retired as a field engineer and purchased a PM-1228VF-LB 12x28 for my home garage hobby shop and am so excited to get it, set it up, and start my new retirement fun. I can see this will be one of my favorite sites.
 

tlrascal

Registered
Registered
Joined
May 28, 2019
Messages
3
Wow!!! what is that about $4000 worth of inventory? Just kidding I know that is a big investment in customer satisfaction.
 

Firstgear

H-M Supporter - Diamond Member
H-M Lifetime Diamond Member
Joined
Dec 7, 2018
Messages
653
Impressive to say the least! That is what I call a customer commitment! People don’t realize the commitment a company such as yours has to make in order to have parts for customers. Having run a couple of Capital equipment businesses people don’t realize the inventory risk financially that businesses have.

Thanks for being there and making the investment! It is appreciated!

ps.....all those crates in the warehouse remind me of Indiana Jones!
 

Firstgear

H-M Supporter - Diamond Member
H-M Lifetime Diamond Member
Joined
Dec 7, 2018
Messages
653
What do you use to keep track of inventory (location and quantity) as well as reorder quantities? We used SAP, which works great as long as you follow the procedures, when people go around the system, all hell breaks loose!
 

Firstgear

H-M Supporter - Diamond Member
H-M Lifetime Diamond Member
Joined
Dec 7, 2018
Messages
653
Also what people don’t realize is that it is impossible to have every single part for every machine offered. It’s a guess on what might fail and an investment in having the parts on hand. Again, thank you for your commitment!
 

gheumann

Active User
H-M Supporter Gold Member
Joined
Nov 4, 2011
Messages
124
Hey, Matt!

There will always be naysayers.

I've had my PM1127VF for TEN YEARS. Can't believe it has been that long. In that time it has been instrumental in helping reproduce over $2 Million worth of products. I am extremely happy with it, as well as with the support I've received from you whenever I needed it.

Cheers!

/Greg Heumann
 
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