Whenever I encounter a great business, I put it down to leadership plain and simple. There is a code of conduct here and management ensures that we all follow it, and occasionally we may get a friendly reminder to perhaps be more appropriate.
This is a comfortable place where newbees with so called "stupid questions" (which really aren't), and may have been asked many times before, are treated with respect. Us hobbyists can rub shoulders with career machinists and enjoy what we do while sharing our accomplishments with pride and learning.
David