- Joined
- Jan 1, 2018
- Messages
- 1,211
CenturyLink owns my local phone company. I have been arguing with them for months about repairing the line between the street and my house that drops my internet connection every time it rains and constantly get put on eternal hold, repeatedly had my phone calls dropped and have had 3 appointments blown off by the local techs who never show while I wait at home for them. They repeatedly brick wall me every time I try to get past the first level support and ask for a manager. I have literally spent at least 12 hours in their call system. There have been 3 technicians that have actually come out and confirmed that there is a ground short on the line but they have all given me excuses why they can't fix it ranging from "It isn't that bad", "It is too much work" to "I will have to dig a ditch for them if I want it fixed".
Today I received notice from the FCC that they have opened a case on my behalf to ensure the line gets fixed properly! I will now take back "HALF" of all the bad things I have ever said about our government!
Today I received notice from the FCC that they have opened a case on my behalf to ensure the line gets fixed properly! I will now take back "HALF" of all the bad things I have ever said about our government!
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